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Privacy Policy

1. Who We Are2. Information We Collect3. How We Use Personal Information4. Legal Basis for Processing5. How We Share Information6. International Data Transfers7. Cookies and Tracking8. Data Retention9. Your Rights10. Security11. Third-Party Links12. Changes to This Policy13. Contact Us

Last updated: 2025-12-11

This Privacy Policy describes how Padalka Services (“Afterhour.Services,” “we,” “our,” or “us”) collects, uses, and protects personal information when you visit our website, purchase services, or interact with our systems.

We operate from Saskatoon, Saskatchewan, Canada and provide business automation services to clients internationally.

By using this website or our services, you agree to the practices outlined here.

1. Who We Are

Business name: Padalka Services

Legal owner: Elizaveta Padalka

Website: https://afterhour.services

Location: Saskatoon, SK, Canada

Contact: padalka.services@gmail.com

We provide AI implementation, automation, CRM, workflows — primarily through platforms such as GoHighLevel (GHL).

2. Information We Collect

We collect the following types of personal information when you interact with our website, submit a form, or use our services.

2.1 Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Company name
  • Project details, automation requirements, or service requests
  • Billing details (processed only through Stripe)

2.2 Information Collected Automatically

When you access our website or client portal:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed and navigation data
  • Time spent on the website
  • Cookies and tracking technologies (see section 7)

2.3 Information Collected Through GoHighLevel (GHL)

As a service provider using GHL, we may collect or store:

  • Contact information entered through GHL forms
  • Conversation logs (email, SMS, chatbot or AI agent interactions)
  • Appointment and calendar booking details
  • CRM activity and task data
  • Marketing engagement metrics

2.4 Payment Information

Payments are handled entirely by Stripe. We do not store full credit card numbers or sensitive payment details.

Stripe may collect:

  • Name
  • Email
  • Billing address
  • Partial payment data
  • Fraud prevention data

Stripe’s privacy policy applies.

3. How We Use Personal Information

We use your information for:

  • Providing services you requested
  • Setting up and managing automation workflows
  • Creating CRM profiles in GoHighLevel
  • Client communication by email, SMS, or phone
  • Scheduling appointments
  • Invoicing and payment processing
  • Technical support and troubleshooting
  • Improving website functionality and service performance
  • Legal compliance and fraud prevention

We do not sell personal information.

4. Legal Basis for Processing

Because we serve customers internationally, the following legal bases apply:

Under Canadian Law (PIPEDA)

Processing is based on:

  • Your consent
  • Contractual necessity
  • Legitimate business purposes
  • Compliance with applicable laws

Under GDPR (EU/EEA Clients)

Processing may rely on:

  • Consent
  • Performance of a contract
  • Legitimate interests
  • Legal obligations

Under CCPA/CPRA (California Residents)

We do not sell personal information.

You may request access, correction, or deletion of your personal data.

5. How We Share Information

We may share your data only with trusted third-party service providers necessary for our operations:

GoHighLevel (GHL)

Used for CRM, automation, forms, scheduling, communication, and platform hosting.

Stripe

Used for secure payment processing.

Email or SMS Providers (where applicable)

Used for transactional and service-related communication.

These providers process data on our behalf and adhere to privacy and security obligations.

We do not sell, rent, or trade personal information.

We may disclose information if required by law or to prevent fraud or security threats.

6. International Data Transfers

Your information may be transferred or stored in servers located outside Canada, including the United States, depending on the systems we use (e.g., GHL, Stripe).

We take reasonable steps to ensure protection consistent with PIPEDA, GDPR, and other applicable laws.

7. Cookies and Tracking

We may use cookies or similar technologies to:

  • Improve website performance
  • Track analytics
  • Store session preferences
  • Measure marketing effectiveness

You may disable cookies in your browser settings, but some features may not function properly.

8. Data Retention

We retain personal information only as long as necessary for:

  • Providing services
  • Fulfilling legal, accounting, or tax obligations
  • Resolving disputes
  • Enforcing agreements

CRM and communication data may be stored within GoHighLevel according to its retention policies.

You may request deletion at any time (see section 9).

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Request correction or updates
  • Request deletion
  • Withdraw consent
  • Object to certain processing
  • Request data portability
  • Limit processing (GDPR)
  • Opt out of data sale or sharing (CCPA)

To exercise rights, email: padalka.services@gmail.com.

10. Security

We take reasonable technical and organizational measures to protect your information, including:

  • Secure encrypted connections (HTTPS)
  • Access controls
  • PCI-compliant payment processing via Stripe
  • Limited access to CRM user data

No system is 100% secure, but we work to protect your data according to industry standards.

11. Third-Party Links

Our website may contain links to external sites.

We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.

13. Contact Us

For questions about this policy or your data rights:

Email: padalka.services@gmail.com

Business Name: Padalka Services

Location: Saskatoon, SK, Canada